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FAQ

About OPPEIN Stone

Who is OPPEIN Stone?

Oppein Stone is one of the leading manufacturers and exporters for quartz stone that based in Guangdong, China, start from 1999.

What is the relationship between OPPEIN Stone and OPPEIN?
Oppein stone is a sub-brand of OPPEIN Home Inc

About Purchase

How can i place an order?

It is simple,Choose colors/size/thickness-Quotation-Place Order-Proforma Invoice-Deposit payment-Production-Inspection-Balance payment-Shipment ;

What is your delivery time?

In general, the production time is around 3-4 weeks for one 20′ GP. But different colors and different quantities will have different lead time.

Which countries can you export to?

We are exporting our slabs to US, Canada, UK,Australia, New Zealand ,Bolivia, Jamaica,Mexico,South Africa, etc.

What if the slabs are broken during transition?

All our products are insuranced, our after sales will sort our the reasons and will sure you’ll be properly compensated.

What size quartz stone slabs does oppein stone offer?

Calacatta and concrete series: 3200*1600mm
Carrara series: 3050*1520mm
Natural and designer series:3050*1520mm;
Other non-standard sizes, Please contact us for more details.

Can i order free samples?

Yes, free sample is available with freight collect or prepaid.

Who are the quartz stones of oppein stone suitable for?

Quartz stone slab wholesaler /dealer/ stone fabricator will be our main customers. If you are not one of them but you are interested in our products, please feel free to contact us. We are happy to work with you.

Do you offer OEM and ODM service?

Yes, we do OEM, ODM.

What about warranty?

10 YEARS LIMITED WARRANTY.

What is your minimum order quantity (MOQ)?

Normally, we prefer to offer you a 1 x 20ft container because we make a price based on your order quantity. However, in case you need a smaller order quantity for trial, we are also pleased to provide you a smaller or sample quantity through by Air transport.

How can we guarantee quality?

Always a pre-production sample before mass production; Always final Inspection before shipment;

What's the port of loading?

Guangzhou Port ,Shenzhen Port

About Quartz

What is Quartz?

Quartz is a durable, resilient, non porous, naturally anti-bacterial surface that is maintenance free. Stain, Heat and Scratch Resistant.

Applications of Quartz

It can be used in kitchen worktops, bathroom countertops, wet room walls and many other applications.

Is Quartz environmentally friendly?

It is an absolutely ecologically safe material. All equipment at the manufacturing plant meets the highest possible ecological standards.

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